Privacy Policy

1. Introduction

OrbitalGuard is a space technology platform that helps CubeSat teams, researchers, and small satellite operators understand orbital conjunction risk. The platform processes publicly available satellite catalog data, performs orbital propagation, and provides risk assessment information for tracked objects and close approaches in orbit.

This Privacy Policy explains how OrbitalGuard collects, uses, stores, and protects information when you visit our website, create an account, or use the platform. It describes the categories of information involved, the purposes we use it for, and the choices and rights available to you. We have written it in plain language so that our users, including engineers, researchers, and technical buyers, can understand exactly how their information is handled. This Privacy Policy works alongside our Terms of Service, which governs your use of the platform.

Please take a moment to read this policy. By creating an account or using OrbitalGuard, you acknowledge that you have read and understood how we handle information as described here. If any part of this policy is unclear, you are welcome to contact us using the details in the Contact Information section.

2. Information We Collect

We collect only the information needed to operate the service, support your account, and keep the platform secure. This information falls into the following categories.

• Account information. When you register, we collect the basic details required to create and manage your account, such as your name, your organization or team name, and your email address.
• Login and authentication information. To protect your account, we store authentication credentials such as hashed passwords or, where you sign in through a third party provider, the identifiers that provider returns. Passwords are never stored in plain text.
• Contact information. When you contact us for support, request a demo, or otherwise communicate with our team, we retain that correspondence and any contact details you provide so that we can respond and follow up.
• Usage information. We collect information about how you use OrbitalGuard, such as the features you access, the analyses you run, and the reports you generate. This helps us operate the service and improve it over time.
• Technical information. When you access the platform, we automatically receive standard technical details such as your browser type, device type, operating system, and IP address, along with the general location inferred from that address. This information supports security, diagnostics, and performance.
• Platform interaction data. As you work within OrbitalGuard, we may record the parameters of the analyses you request, including the tracked objects you select and the settings you apply. This allows us to return accurate results, resolve technical issues, and improve the quality of our risk assessments.

3. How We Use Information

We use the information we collect for clear and limited purposes.

• Providing the service. We process your information to deliver OrbitalGuard, including orbital propagation, conjunction screening, and risk assessment for the objects and scenarios you select.
• Maintaining accounts. We use your account and authentication information to create your account, verify your identity at sign in, manage access, and provide support.
• Improving platform performance. Usage and interaction information helps us identify issues, refine our models, prioritize improvements, and make the platform more reliable for everyone who depends on it.
• Security monitoring. We use technical and usage information to detect suspicious activity, prevent abuse, guard against unauthorized access, and protect the integrity of the platform and its data.
• Communicating with you. We may use your contact information to send service related messages such as account notices, security alerts, and product updates, as well as responses to your enquiries. Where required by law, promotional messages are sent only with your consent, and you can withdraw that consent at any time.

4. Data Storage and Security

Protecting your information is central to how we build and operate OrbitalGuard. We apply reasonable technical and organizational measures designed to protect user information against loss, misuse, unauthorized access, alteration, and disclosure.

These measures include encryption of data in transit, secure storage of credentials, and access controls that limit who can reach systems and data. Access to user information is restricted to authorized personnel who require it to operate the service, and that access is governed by internal controls.

No online service can be completely secure, and we do not claim that our safeguards are absolute. We do commit to maintaining sensible protections and to reviewing and strengthening them as the platform grows and as new risks emerge.

5. Third Party Services

OrbitalGuard depends on trusted third party providers to operate reliably. These include cloud hosting providers that run our application infrastructure, database infrastructure providers that store service data, and other service providers required to operate and maintain the platform. Our application is currently hosted on Render, a cloud application hosting provider.

These providers process information solely to deliver their services to us and only to the extent needed to do so. Some may operate infrastructure located in other countries, which means your information may be processed outside your own region. We work with reputable providers that maintain their own security and privacy standards, and we do not sell your personal information to any third party.

6. Public Satellite Data

OrbitalGuard relies on publicly available satellite catalog data to perform its core function. The platform ingests orbital data from public catalog sources, propagates trajectories based on that data, and uses the results to screen for close approaches and assess conjunction risk.

This public orbital data describes the position and motion of satellites and other tracked objects in space. It is not personal information about you or any other user. Throughout this policy, references to information we collect about users refer to account, usage, and technical information. Public orbital data and user information are treated as separate categories.

7. Cookies and Tracking Technologies

OrbitalGuard currently uses only essential cookies that are required for authentication and platform functionality. These cookies keep you signed in and allow the service to work as intended. We do not use advertising cookies, and we do not currently use analytics or tracking cookies.

If we introduce performance or analytics cookies in the future, we will update this policy first and handle them transparently and in line with applicable law. You can control cookies through your browser settings, including blocking or deleting them, although disabling essential cookies may prevent parts of the platform from working correctly.

8. User Rights and Choices

You have meaningful control over your information. Depending on your location, you may have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your information, or object to or restrict certain processing.

You can update your account details at any time, manage your communication preferences, and ask us questions about how your data is handled. To exercise any of these rights, contact us using the details in the Contact Information section. We will respond in line with applicable data protection laws.

9. Data Retention

We retain your information only for as long as it is needed to provide the service, meet our legal and operational obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take steps to delete or anonymize it.

If you close your account, we will delete or anonymize your personal information within a reasonable period, except where we are required to keep certain records by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy as OrbitalGuard evolves, as our practices change, or as legal requirements develop. When we make material changes, we will update the date at the top of this page and, where appropriate, notify you through the platform or by email. We encourage you to review this page from time to time so that you stay informed about how we protect your information.

11. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Company Name: OrbitalGuard
Contact Email: support@orbitalguard.space

We welcome your questions and will respond as promptly as we can.